Towel reservations in the hotel prohibited: Rights of holidaymakers clear!

Towel reservations in the hotel prohibited: Rights of holidaymakers clear!

In a current judgment, a court in Rhodes made it clear that reserving sun loungers with towels in hotels is not permitted. This is confirmed by lawyer Roosbeh Karimi, an expert in travel law. Hotels have the right to determine in their house rules that such reservations are not permitted and unused loungers may be cleared by employees. Towels that are removed must be kept in a defined place. The case became particularly explosive, since a vacationer complained to the Hanover District Court after she had complaints about a lying line -up only through towels without vacationers present. The court decided that in this case there was a violation of the ban on reservations and appealed to the plaintiff a compensation of 15 percent of her travel price because she classified the situation as a lack of travel. This topic has hit high waves in the holiday industry and shows how important it is to establish clear guidelines for the behavior of guests.

Again and again you hear complaints about the phenomenon of "towel reservation". But the reality looks like that there is no uniform regulation for the reservation of loungers in hotels. Dealing is the responsibility of every single hotel. Some organizers, such as TUI, actively focus on communication with their guests and try to prevent reservations. Anja Braun, spokeswoman for TUI, has already emphasized that this practice is not desirable in the TUI hotels. In addition, the tourist organizer points out that guests in most hotels are asked not to reserve any loungers with towels. However, the reaction of vacationers to this request is often moderate - even if towels are removed in the morning, this does not always show the desired effect.

rights and obligations of vacationers

What about it legally? When answering this question, it is important to note that the rights of holidaymakers depend heavily on whether they have booked a package or individual trip. The Civil Code protects travelers on package tours through travel contract law. This means that organizers are obliged to provide guaranteed services and are available as a contact for defects. As an example, construction noise could occur, which represents a lack of travel and can lead to price reduction or even compensation.

Individual travelers, on the other hand, have to take care of any problems with their contracts, since travel contract law does not apply here- they are located in rental and work contract law. This means that disputes have to be implemented individually, which can bring additional challenges. If a holidaymaker has booked a holiday home via a platform, the booking falls under individual trips and requires further care in the notice of defects.

A call to reason

A certain understanding of the problem is also available on the parties. A call to reason is required here: the companies appeal to the social conscience of the guests to refrain from reservation with towels and instead show patience. The frustrating feeling for vacationers to fight a couch could soon be a thing of the past. A positive trend seems to be emerging because the phenomenon of the early Mor -Mor -Lying is slowly on the withdrawal. This can be seen in numerous conversations and feedback from the hotels.

The debate about the reservation of lying reservations remains exciting and is certainly a topic that will continue to heat the minds of vacationers in the future. But with clear regulations and a common understanding, a more relaxed vacation experience in the beach resort could be possible.

whether by the pool or on the beach - it's time for a fair handling of the loungers. Because what could be nicer than being able to really enjoy the vacation without taking care of the reservation?

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